Frequently Asked Questions
Find answers to common questions about Joe's Smoke Shop
General Questions
What is Joe's Smoke Shop?
Joe's Smoke Shop is a cannabis dispensary located in Garden River First Nation near Sault Ste. Marie. We offer a wide selection of quality cannabis products including flower, concentrates, edibles, vapes, and CBD wellness products for customers 19+.
Where are you located?
778 Hwy 17 E, Garden River, ON P6A 6Z5
We're located on Garden River First Nation, easily accessible from Sault Ste. Marie, Echo Bay, Desbarats, Bruce Mines, Blind River, Elliot Lake, and throughout Northern Ontario.
Get DirectionsWhat are your hours?
- Monday - Friday: 9:00 AM - 9:00 PM
- Saturday - Sunday: 12:00 PM - 6:00 PM
Hours may vary on holidays. Email ahead to confirm: pokherjoe@hotmail.com
Ordering & Payment
How do I place an order?
- Browse our products online at Joe's Smoke Shop or Cannabis Products
- Add items to your cart
- Submit your order with contact information
- Come to our store to pick up and pay in cash
For more details, see our How to Order page.
What payment methods do you accept?
We accept cash and debit. Payment is made at the time of pickup.
We do not accept credit cards, debit cards, Interac, or digital payment methods (Apple Pay, Google Pay, etc.).
Do you offer delivery or shipping?
No, we currently offer in-store pickup only. All orders must be picked up in person at our Garden River location. We do not offer delivery or shipping services.
Can I order online and pick up later?
Yes! You can browse our products online, add items to your cart, and submit your order. Then come to our store during business hours to pick up your order and pay in cash.
We recommend picking up orders within 7 days of placement.
Cannabis Questions (Cannabis Products)
Do I need to be a member to shop?
No membership is required! Anyone 19+ with valid government-issued photo ID can shop at Joe's Smoke Shop.
Simply bring your ID to verify your age at the time of pickup.
What ID do I need to show?
You must present valid government-issued photo ID showing you are 19 years of age or older. Acceptable forms of ID include:
- Driver's License
- Passport
- Ontario Photo Card
- Canadian Citizenship Card with photo
Expired IDs are not accepted. Your ID will be checked at the time of pickup for all cannabis purchases.
What is the legal age to purchase cannabis?
You must be 19 years of age or older to purchase cannabis products in Ontario. This applies to all cannabis products including flower, edibles, vapes, concentrates, and CBD products.
Can I return cannabis products?
Due to health and safety regulations, cannabis products cannot be returned once they have left our store.
Please inspect your order carefully before leaving. Our staff will verify your order with you at the time of pickup.
For full details, see our Return Policy.
Hydroponics Questions (Joe's Smoke Shop)
What products does Joe's Smoke Shop sell?
Joe's Smoke Shop carries everything you need for successful indoor and outdoor cultivation:
- Complete hydroponic systems
- LED grow lights and lighting systems
- Nutrients and fertilizers
- Growing media (soil, coco coir, perlite, etc.)
- Climate control equipment (fans, filters, humidity control)
- Grow tents and accessories
- pH and testing equipment
- Tools and supplies
Can I return hydroponics equipment?
Yes! Joe's Smoke Shop products may be returned within 14 days of purchase if they are:
- Unused and in original condition
- In original packaging with all components
- Accompanied by receipt or proof of purchase
For full details and exceptions, see our Return Policy.
Do you offer growing advice or support?
Yes! Our knowledgeable staff can provide personalized recommendations and advice whether you're setting up your first grow room or expanding an existing operation. Feel free to ask questions when you visit or email us at pokherjoe@hotmail.com.
Do I need ID to purchase hydroponics equipment?
No, there are no age restrictions for purchasing hydroponics equipment from Joe's Smoke Shop. ID is only required for cannabis product purchases from Joe's Smoke Shop.
Contact & Support
How can I contact you?
Email: pokherjoe@hotmail.com
Visit our Contact page for more information and directions.
Do you have social media?
Can I check if a specific product is in stock?
Yes! Email us at pokherjoe@hotmail.com to check product availability before making the trip. Our staff will be happy to help you and can even set items aside for pickup.
Still Have Questions?
We're here to help! Contact us by email or visit us in person.